Service Request Ticket - # 45590

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2011 04:00 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070405[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer # C8164A#A2L
Serial No. TH77C5Z07D Location PDR

Model C8174A Hostname ub-trio.wou.edu
Notes duplexing, 2nd 250 sheet tray 140.211.64.69 Ink/Toner Refill

Wired NIC 00:11:0A:F7:60:C6

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Dec 01, 2011 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 01, 2011 04:09 PM 
I checked with Joanie and confirmed we only 
provide ink for their Xerox printer, not their HP 
printer.  They would need to provide their own 
toner for that one.  I am going to call Ruby and 
let her know.  Ruby wasn't there so I let Yokiko 
know.
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Teresa Hutchinson Dec 01, 2011 04:06 PM 
Task reassigned to Teresa Hutchinson.
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Nicole Crane Dec 01, 2011 04:00 PM 
Printer in the student office of MSSP needs ink.
Hp Printer. You can talk to Ruby Martinez she is
who called it in.
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