Service Request Ticket - # 45613

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 05, 2011 11:17 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031335[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 2300dn
Serial No. JPBFG16601 Location PDR

Model Q2475A#ABA Hostname
Notes Duplex, Roller Kit for HP LJ 2300dn #KIT-FEED-2300-PNO from P0064584 2-2008 Ink/Toner Refill
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Dec 07, 2011 09:46 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Dec 07, 2011 09:46 AM 
The printer needed a new network card.  I replaced
it and the printer is back up and running.
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Brian Berkley Dec 05, 2011 01:22 PM 
Task reassigned to Adam Wehner.
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Karisa Mueller Dec 05, 2011 11:17 AM 
The SLCD printer called "career services" is not
printing.  They send a print job to it and on the
computer end it says "Error printing."  The
display screen of the printer displays no such
error message and in fact says "ready."  She is
concerned about it because this is their main
printer in the department.  The printer is WOU#
20031335[Edit Inv].
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