Service Request Ticket

Service Request Information

CONTACT	Name	Sayers, Konnie	Date	Dec 05, 2011 04:02 PM
	Department	College of Education	Phone	88444
	Location		Email	sayersk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090487 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
	Serial No.	QP94203L0TG	Location
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0072655
	Wired NIC	00:26:B0:E2:D2:D6
	Wireless NIC	00:26:08:F0:AF:4E
	Bluetooth NIC	00:26:4A:9F:9F:DC

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	Dec 09, 2011 03:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Gandara	Dec 09, 2011 03:21 PM	Migration Complete!	Add Attachment
Andrew Gandara	Dec 08, 2011 02:53 PM	Priority changed from (1) Highest Priority to (3) Priority.	Add Attachment
Andrew Gandara	Dec 08, 2011 01:32 PM	Status changed from (2) Scheduled to (1) Pending	Add Attachment
Andrew Gandara	Dec 08, 2011 01:32 PM	Finally got migration to go through. Had about 32,000 emails. Should be done by tomorrow	Add Attachment
Andrew Gandara	Dec 05, 2011 05:06 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Andrew Gandara	Dec 05, 2011 05:06 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Andrew Gandara	Dec 05, 2011 05:06 PM	Activated gmail in the portal. Migration in the vmware was taking a long time because she has so many emails. Will start that process again Wednesday.	Add Attachment
Karisa Mueller	Dec 05, 2011 04:25 PM	Task reassigned to Andrew Gandara.	Add Attachment
Karisa Mueller	Dec 05, 2011 04:02 PM	**This is an email** I would really appreciate it if you could come to my office in ED220. I will be here until 5:30 today, from 8:30 to 11 tomorrow morning and noon to 2. On Wednesday, I will be here from 8:30to 11, Noon to 2 and 3:30 to 5:30. Does any of those times work for you? Thanks, Konnie	Add Attachment