Service Request Ticket - # 45631

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2011 12:51 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051091[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH62A5Z0MX Location PDR

Model C8164A Hostname fryman.wou.edu
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:C8:3C:2D

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
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Entered by Date Memo
Jessica George Dec 06, 2011 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Dec 06, 2011 01:33 PM 
I went over and checked.  They need 1 HP 42X or 
42A cartridge for 20050249[Edit Inv]. They they need two HP 
yellow and 1 HP blue cartridges for the color HP 
printers - 20051091[Edit Inv] and 20060411[Edit Inv]
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Teresa Hutchinson Dec 06, 2011 12:53 PM 
They have an HP printer - I believe it takes a 
31X or 31A.  They also need the HP color ink for 
the color printers - all colors
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