Service Request Ticket - # 45676

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2011 09:58 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:8B


Wireless NIC 00:24:2C:5B:61:C4


Bluetooth NIC 00:25:56:D3:88:BA

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Dec 13, 2011 09:13 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Dec 13, 2011 09:13 AM 
fixed this yesterday. it was defaulting to wou-guest.
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Teresa Hutchinson Dec 12, 2011 09:59 AM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Dec 12, 2011 09:59 AM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Dec 12, 2011 09:58 AM 
W#20090253[Edit Inv]
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Teresa Hutchinson Dec 12, 2011 09:58 AM 
Cart A - Station 9 is the location of the 
Netbook.  Netbook is saying Mash is not 
available.  Tried on wired and wireless.
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