Service Request Ticket - # 45717

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2011 09:37 AM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NPFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:B2:37

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact jjohnson09@wou.edu 88925

Tracking

Entered by Date Memo
Joshua Johnson
Email

Public
Entered by Date Memo
Joshua Johnson Jan 06, 2012 10:36 AM 
this is fixed.
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Joshua Johnson Jan 06, 2012 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jan 04, 2012 08:09 AM 
sent email
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Joshua Johnson Dec 19, 2011 08:49 AM 
Left VM
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Octavio Cervantes Dec 15, 2011 09:37 AM 
She just did the Google migrate yesterday. But
today, using ff. she was able to log on to portal,
but once she tried to click on Google email from
the portal, it asked for her username and password
again and it would not accept her user name or
password.
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