Service Request Ticket - # 45735

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2011 10:00 AM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081153[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag F7H6BK1 Description Dell Precision Mobile M6400,3.93GHz 1066MHz
Serial No. F7H6BK1 Location PDR

CPU Intel Core 2 Duo T9800(2.93GHz/1066MHzFSB/6ML2)


OS Unknown Software Roxio Creator Dell ED v9and Cyberlink PowerDVD 8.2, DELL wbcam central bundled, Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:22:19:F1:E4:C1


Wireless NIC 00:21:6A:49:00:12

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Nicole Crane Dec 16, 2011 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Dec 16, 2011 10:25 AM 
Got it fixed.
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Nicole Crane Dec 16, 2011 10:00 AM 
He uses outlook for his email. And today he went
into his outlook and the "received" tab is
missing. The email is functioning normally otherwise.
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