Service Request Ticket - # 45739

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 16, 2011 12:09 PM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20110509[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description ScanSnap S1500 Instant PDF Multi Sheet-Fed Scanner #PA03586-B005
Serial No. 248445 Location PDR 2023 Giveaway
TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Dec 21, 2011 05:04 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Dec 21, 2011 05:04 PM 
Delivered and set up the scanner.

She was concerned that it didn't scan double
sided. Told her there was 30 days that we could
still return it if she didn't like it.
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Teresa Hutchinson Dec 21, 2011 12:35 PM 
Task reassigned to Andrew Gandara.
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Teresa Hutchinson Dec 20, 2011 10:34 AM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Dec 20, 2011 10:34 AM 
****This is an email****

Hi Konnie,

I did some looking and it looks like we have this 
on the UCS list to do.  (#45739).  It's on our 
list for a technician to deliver it to you.  So 
it should be this week, hopefully, and they will 
be by to help with this.

Thanks!
Teresa
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Teresa Hutchinson Dec 20, 2011 10:33 AM 
****This is an email****

From: Konnie Sayers 
Date: Fri, Dec 16, 2011 at 2:01 PM
Subject: Purchase Request System
To: ucshelpdesk@wou.edu
Cc: Cheryl Davis 


Hi Help Desk Rep,
We placed an order (#2796) for a new scanner and 
the status shows that we have received it at 
WOU.  Do I now need to put in a work request to 
have it set-up for Cheryl Davis, RRCD Director in 
ED 221, or is that automatically put into the 
work queue?
Thanks, Konnie
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Whitney Allies Dec 16, 2011 12:09 PM 
The scanner is located on the shelf across from
the bathroom.
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