Service Request Ticket - # 45748

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2011 09:20 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101351[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 5PFGJQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0080832 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A1:10:60

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Dec 20, 2011 01:14 PM 
Task reassigned to Laven Voth.
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Laven Voth Dec 20, 2011 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Dec 20, 2011 01:14 PM 
did it
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Teresa Hutchinson Dec 20, 2011 09:22 AM 
I believe the W# is:  W20101351
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Teresa Hutchinson Dec 20, 2011 09:20 AM 
****This is an email****

Hi Teresa,
 
Just wanted to let you know that the instructor 
station in NS 114 needs to be updated to Windows 
7 when the tech gets a few minutes.
 
Thanks,
Nathan
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