Service Request Ticket - # 45756

Service Request Information

CONTACT Name Palmer, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2011 04:13 PM
Department Admissions Office Phone 88232
Location Email palmerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110517[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB913792E Location PDR

Model P3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER, Local printer PRinter Maint: 3600 fuser from VIA2012003311 replaced APR2013 on SR49576; 3600 fuser unit from VISA2013003897 replaced FEB2014 on SR53052; 3600 Fuser Maint.Kit VISA2017006912 SR? NOV2017; Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BF:12:46

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 06, 2012 09:13 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jan 06, 2012 09:13 AM 
Printer is setup and running.
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Teresa Hutchinson Jan 04, 2012 03:03 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Jan 04, 2012 03:03 PM 
****This is an email****

Hi Teresa!

Adam stopped by today and tried to get it set up 
at 1 but the front desk was super busy so he's 
coming back at 4 today, hopefully it will be 
slowed down enough to give him time to get it set 
up!

Thanks for checking!

Lori
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Teresa Hutchinson Jan 04, 2012 02:08 PM 
****This is an outgoing email****
Hi Lori,

We were just following up with you regarding a 
service request that we have for you.  (#45756)

Description: NEW EQUIP SETUP:  LOCAL USB PRINTER 
Xerox Phaser 3600DN Printer for ADMISSIONS Front 
Reception. (order #6047)

We were wondering if this has been delivered or 
set up for you or if we can still be of 
assistance with this.  If so, just let us know, 
we'll be happy to help.

Thanks!
Teresa
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Public
Tricia Flaherty Dec 20, 2011 04:13 PM 
This printer is unboxed and on Adam's desk with
invoice on top  it is suppose to be setup as a USB
local printer for the station at the Front
Reception Desk
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