Service Request Ticket - # 45790

Service Request Ticket - # 45790

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Service Request Information

CONTACT	Name	Smith, Julia	Date	Jan 03, 2012 02:48 PM
	Department	Deaf Studies and Professional Studies	Phone	88744
	Location		Email	smithj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20110532 (opens in a new window)	Bldg/Room	SSC 227
	Service Tag		Description	Apple iPad 2 with Wi-Fi 16GB -Black #MC769LL/A
	Serial No.	DMPGYLDUDFHW	Location	Julia Smith
	CPU	1GHz dual-core Apple A5
	OS		Software	shipped with iOS 5.0
	Wireless NIC	E0:B9:BA:DA:8D:B2
	Bluetooth NIC	E0:B9:BA:DA:8D:B3

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	gthrash08@wou.edu	88925

Tracking

Entered by	Date	Memo
Gabriel Thrash			Email Public
Entered by	Date	Memo
Gabriel Thrash	Jan 11, 2012 01:12 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gabriel Thrash	Jan 11, 2012 01:12 PM	took care of this.	Add Attachment
Gabriel Thrash	Jan 05, 2012 02:19 PM	**This is an email** Hi, its Gabe with UCS, I got your email a little bit ago about giving your iPad back to you. I was wondering when you would be available for me to bring this back to you. I also searched for ways to transfer documents to the iPad so you could work on them, and the only way i found was a $10 app in the app store. I will keep searching, but this may be the only way.	Add Attachment
Teresa Hutchinson	Jan 05, 2012 10:35 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Teresa Hutchinson	Jan 05, 2012 10:35 AM	Julia called to say that she thought about it and decided that she would like to have the iPad to use for the weekend so she'd like to coordinate getting it back this afternoon from Gabe. Her contact cell # is: 503-409-8690.	Add Attachment
Teresa Hutchinson	Jan 04, 2012 01:21 PM	Task reassigned to Gabriel Thrash.	Add Attachment
Teresa Hutchinson	Jan 04, 2012 01:21 PM	**This is an email** Yep, Gabe is working on it to learn how to download my WOU documents so I can have everything on it. Hopefully will have in my hands soon. Thanks for all your help with this. Julia	Add Attachment
Whitney Allies	Jan 03, 2012 02:48 PM	User may need assistance with connecting Wi-Fi. The iPad is located on the shelf across from the bathroom.	Add Attachment