Service Request Ticket - # 45791

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2012 02:53 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20110504[Edit Inv] (opens in a new window) Bldg/Room SSC 109
Service Tag Description Apple iPad with Wi-Fi 64GB - Black #MC916LL/A
Serial No. DN6GY43QDFJ0 Location Carmen Caceda, Teacher Education

CPU 1GHz dual-core Apple A5


OS Unknown Software shipped with iOS 5.0, Keynote and Pages apps from order#6244(P0085394)

Wireless NIC E0:B9:BA:DB:95:1C


Bluetooth NIC E0:B9:BA:DB:95:1D

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 13, 2012 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 13, 2012 09:24 AM 
Finished this task yesterday, forgot to close it.
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Teresa Hutchinson Jan 13, 2012 08:48 AM 
****This is an outgoing email****
Hi Carmen,

We were just following up with you regarding a 
service request that we have for you.  (#45791)

Description: NEW EQUIP SETUP: Apple iPad 2 with 
Wi-Fi 64GB to go to Carmen Caceda in ED 109. 
(order# 6017)

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa
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Gabriel Thrash Jan 12, 2012 02:03 PM 
wants me to come to her office at 330. I told her
i have an appointment at 3 with someone and if i
finish early i will come to her office. She will
be in until 430.
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Gabriel Thrash Jan 05, 2012 03:38 PM 
called and left vmail.
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Teresa Hutchinson Jan 05, 2012 09:04 AM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Jan 05, 2012 09:04 AM 
Priority changed from (3) Priority to (2) High Priority.
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Whitney Allies Jan 03, 2012 02:53 PM 
This includes a cover for iPad. User may need
assistance with connecting Wi-Fi. The iPad is
located on the shelf across from the bathroom.
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