Service Request Ticket - # 45819

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2012 09:57 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070446[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 2VC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Win 7 Pro upgrade from P0082235 (orig>Windows downgraded to XP Pro sp2), Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:70

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jan 05, 2012 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jan 05, 2012 02:50 PM 
I reinstalled Adobe Reader but there were still
problems opening a particular kind of pdf's (files
with input fields), so I installed Foxit Reader
and that seems to work for her.
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Todor Todorov Jan 05, 2012 12:48 PM 
Task reassigned to Todor Todorov .
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Joshua Johnson Jan 05, 2012 09:57 AM 
Bonnie is not able to open any of her PDF's that
she has. She would like to have a tech come and
take a look at her computer. She has recently gone
to windows 7.

There is also a drop box pop up that is wanting
her to download something. She is not sure if it
is something that she needs.

88413
moriharb@wou.edu
Todd 238
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