Service Request Ticket - # 45833

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2012 04:04 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110166[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34NKZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007 , Adobe Dreamweaver CS5.5 and Acrobat Pro X for WIN from P0083671

Wired NIC 78:2B:CB:B3:96:D1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 13, 2012 01:26 PM 
Status changed from (2) Scheduled to (5) Completed
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Tricia Flaherty Jan 30, 2012 11:50 AM 
new station W#20110166[Edit Inv]
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Dale Goodell Jan 20, 2012 10:48 AM 
Status changed from (1) Pending to (2) Scheduled
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Dale Goodell Jan 20, 2012 10:48 AM 
Due to project deadlines, he has requested that we
wait until Thursday, 1/26, for the setup.
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Dale Goodell Jan 20, 2012 10:47 AM 
Also:
- Astra -- done.
- MS Project Standard 2007 -- done.
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Dale Goodell Jan 18, 2012 10:25 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jan 13, 2012 10:19 AM 
looking into GFA replacement as this station is
low on RAM
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Tricia Flaherty Jan 13, 2012 09:42 AM 
Status changed from (3) Order in Process to (1) Pending
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Tricia Flaherty Jan 13, 2012 09:42 AM 
The licenses have been purchased under P0083671 we
are good to install
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Tricia Flaherty Jan 05, 2012 04:04 PM 
T:\Adobe Acrobat\Acrobat10Pro\AcrobatPro10WIN
and 
T:\Adobe
Dreamweaver\DreamweaverCS5_5\DreamweaverCS5_5_WIN
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