Service Request Ticket - # 45858

Service Request Information

CONTACT Name Waite, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2012 12:05 PM
Department Humanities Division Phone 89495
Location Email waitej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091476[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W802409U5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:AE:C2


Wireless NIC D8:30:62:58:73:7D


Bluetooth NIC 64:B9:E8:ED:91:EE

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 18, 2012 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 18, 2012 02:35 PM 
uninstalled and reinstalled office for him.
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Nicole Crane Jan 12, 2012 12:04 PM 
Task reassigned to Gabriel Thrash.
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Nicole Crane Jan 12, 2012 12:04 PM 
He needs to schedule for Wed 18th. In his office
hours are 12-3pm. Please come between then.
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Andrew Gandara Jan 11, 2012 03:54 PM 
Left VM
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Megan Thibeault Jan 09, 2012 12:05 PM 
Jason had a critical update to do on Word and he
updated Word and now he is not able to open it due
to a problem. He said he doesn't know what the
problem is. He left a voice mail and I tried to
call back to get his computer#.
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