Service Request Ticket - # 45876

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2012 11:00 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031444[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4200dtn
Serial No. susgnp40292 Location PDR

Model Q2428A#ABA Hostname
Notes Duplex; additional 500 sheet tray Ink/Toner Refill

Wired NIC 00:30:6E:F8:48:3B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 11, 2012 10:10 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jan 11, 2012 10:10 AM 
I went over and looked at their printers.  They
are back up and running.
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Megan Thibeault Jan 10, 2012 11:00 AM 
Katie called and said that the two printers in the
office need maintenance performed on them. She was
only able to read off one of the printers WOU# the
other one was to hard to read.
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