Service Request Ticket

Service Request Information

CONTACT	Name	Payton, Sue	Date	Jan 10, 2012 01:49 PM
	Department		Phone	88967
	Location		Email	paytons@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080444 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP LaserJet 5200dtn Printer #Q7546A#ABA
	Serial No.	SCNDYXC08035	Location	PDR
	Model	Q7546A	Hostname	spock.wou.edu
	Notes	¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP: 140.211.114.69	Ink/Toner Refill	HP 16A or HP 16X
	Wired NIC	00:1F:29:19:7D:E1

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Jan 11, 2012 04:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Jan 11, 2012 04:23 PM	Got the jam out of the printer. Spock is back up and running.	Add Attachment
Teresa Hutchinson	Jan 11, 2012 02:44 PM	Task reassigned to Adam Wehner.	Add Attachment
Nicole Crane	Jan 10, 2012 01:49 PM	**This is an email** Our Spock printer has a paper jam and I can't seem to find it, or get the error message to go away......It is printer #20080444	Add Attachment