Service Request Ticket - # 45895

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2012 09:24 AM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, 3.06GHz Intel Core2Duo#MB8950LL/A
Serial No. W8011LAC5PC Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0074352,Adobe Design Prem CS4 MAC from P0074772; Adobe InDesign CS6 (v.8) License from P0094138

Wired NIC 34:15:9E:21:B7:66


Wireless NIC 7C:6D:62:77:30:A5


Bluetooth NIC 7C:6D:62:94:9F:2B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 17, 2012 09:05 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 17, 2012 09:05 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 17, 2012 09:05 AM 
Had Adam add her to the "Student Media" group.

Called Shelby and if she still doesn't have access
told him to call back
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Joshua Johnson Jan 11, 2012 09:24 AM 
****This is an email****
Shelby Case
	
9:21 AM (1 minute ago)
		
to UCS, me, Juliann, Jacob, Alexa
Good morning UCS help desk staff:
 
Juliann Roth, who is the new web master for the
"Western Oregon Journal", needs access to the
shared folder of Student Media for the "Western
Oregon Journal" so that she can update the
"Journal" website and work on it. Her iMac WOU
number is 20090864[Edit Inv].
 
Thanks for your help and time.
 
Sincerely,
Shelby Case, student media advisor
(w.) 838-9697
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