Service Request Ticket

Service Request Information

CONTACT	Name	Carey, Winnie	Date	Jan 11, 2012 10:27 AM
	Department	Deaf Studies and Professional Studies	Phone	88463
	Location		Email	careyl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091330 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53LZJM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:F6:D3

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	gthrash08@wou.edu	88925

Entered by	Date	Memo
Gabriel Thrash			Email Public
Entered by	Date	Memo
Gabriel Thrash	Jan 18, 2012 01:40 PM	Task reassigned to Gabriel Thrash.	Add Attachment
Gabriel Thrash	Jan 18, 2012 01:40 PM	Task reassigned to Gabriel Thrash.	Add Attachment
Gabriel Thrash	Jan 18, 2012 01:40 PM	went to her office. Everything worked when i deleted the address and re-added them and everything showed up. So she will do this for the rest of the people she is sharing the calendar with.	Add Attachment
Megan Thibeault	Jan 18, 2012 10:10 AM	She called again wondering when someone can come help her.	Add Attachment
Megan Thibeault	Jan 17, 2012 10:37 AM	She will be available: Today:10:30am-12:20 2:30-3pm Tomorrow: 8:30am-3:00pm	Add Attachment
Andrew Gandara	Jan 17, 2012 08:18 AM	Left VM	Add Attachment
Gabriel Thrash	Jan 13, 2012 09:45 AM	called and left vmail.	Add Attachment
Megan Thibeault	Jan 11, 2012 10:27 AM	Winnie called because she has tried instructions from us to share her calendars and it still is not working for her. She would like someone to come and help her with this issue. She will be in till 3 today.	Add Attachment