Service Request Ticket - # 45919

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2012 07:59 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090791[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. SQP00615Z5PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:7E:46


Wireless NIC D4:9A:20:5E:B3:9C


Bluetooth NIC 64:B9:E8:E6:8C:C6

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 12, 2012 08:13 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jan 12, 2012 08:13 AM 
Computer was stuck in hibernation.
Forced shutdown and turned back on.
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Teresa Hutchinson Jan 12, 2012 07:59 AM 
Cathy in the Art Department, Campbell Hall, Rm 
105.  She came in to work today and her computer 
will not turn on at all.  She has checked the 
connections and still nothing.
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