Service Request Ticket - # 45920

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2012 08:28 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070130[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 4FGBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 4FGBBD1 Location PDR pile

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:0E:52

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 20, 2012 12:47 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jan 20, 2012 12:47 PM 
Installed drivers last week.
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Teresa Hutchinson Jan 13, 2012 12:42 PM 
Task reassigned to Gabriel Thrash.
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Joshua Johnson Jan 12, 2012 08:29 AM 
Lori Hilterbrand
88441
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Joshua Johnson Jan 12, 2012 08:28 AM 
There are a couple of computers that did not get
the drivers installed for the scanners.

20070120[Edit Inv] Ref 29
20070130[Edit Inv] Ref 28

These are the computers that do not have the
drivers for the scanners
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