Service Request Ticket - # 45923

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2012 10:11 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080599[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 6C23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642, Dreamweaver CS3 on P0062912 10-2007 moved from W#20030545, Adobe Acrobat Pro v7 from P0058744 moved from W#20030545

Wired NIC 00:21:70:48:B5:FF

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 13, 2012 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Jan 13, 2012 11:35 AM 
She stopped by the desk so I gave her a keyboard
replacement to swap it out with
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Joshua Johnson Jan 13, 2012 11:15 AM 
Task reassigned to Tricia Flaherty.
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Joshua Johnson Jan 13, 2012 11:15 AM 
Tricia has given her a new keyboard. 11:15 am 1-13-12
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Maylimi Pakalapati Jan 12, 2012 12:39 PM 
Task reassigned to Maylimi Pakalapati.
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Megan Thibeault Jan 12, 2012 10:11 AM 
She spilled some unsweetened tea on her keyboard
and she has lost her 'o' key.
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