Service Request Ticket - # 45947

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2012 11:13 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Mar 19, 2012 09:16 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Mar 19, 2012 09:16 AM 
Had her re-sync the outlook people to see if that
fixes the problem
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Megan Thibeault Feb 20, 2012 11:40 AM 
****This is an email****

Andrew left a message on my voicemail Friday about
service request 45947

 

Below is my availability for the week

 

Today, 2/20/12         2:30 ¿ 6:00pm

2/21                            9am ¿ 6pm

2/22                            noon ¿ 6pm

2/23                            9am ¿ 6pm

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax
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Andrew Gandara Feb 17, 2012 04:25 PM 
Left VM
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Teresa Hutchinson Feb 17, 2012 04:18 PM 
Priority changed from (4) Moderate Priority to (3) Priority.
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Teresa Hutchinson Feb 17, 2012 04:18 PM 
****This is an email****

Yep I am and when you get to the Information
Desk's computer maybe I could talk to the tech at
the same time about the calendar issue. I still
have an open task on it.

Thanks Angie
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Andrew Gandara Feb 16, 2012 03:02 PM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Teresa Hutchinson Feb 08, 2012 08:54 AM 
Task reassigned to Andrew Gandara.
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Teresa Hutchinson Jan 17, 2012 10:10 AM 
****This is an email****

This can go on the back burner. Not an 
emergency :)

Angie
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Teresa Hutchinson Jan 17, 2012 09:57 AM 
****This is an outgoing email****
Hi Angie,

We were just emailing you regarding a service 
request that we have for you. (#45947)

Information Desk - calendar.

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Public
Joshua Johnson Jan 13, 2012 11:13 AM 
****This is an email****
Greetings,

 

I need some help with the Information Desk¿s
calendar (some staff viewing issues). Could you
call me before you come over so I can be around to
show you the issues? I have been playing around
with the calendar settings for awhile and just not
figuring it out. Thanks!

 

Angie Barry

Office Coordinator

Werner University Center

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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