Service Request Ticket - # 45976

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2012 12:55 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070521[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 6R8L5F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:7B:92:D1

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jan 20, 2012 09:42 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jan 20, 2012 09:42 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jan 20, 2012 09:42 AM 
replaced power supply
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Brian Berkley Jan 18, 2012 11:55 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Jan 17, 2012 12:55 PM 
****This is an email****

ITC 311 - Computer 20070521[Edit Inv] is still on the 
fritz.  The power light just keeps blinking 
orange.
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