Service Request Ticket - # 46008

Service Request Information

CONTACT Name Rohner, Carli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2012 10:58 AM
Department Student Health & Counseling Center Phone 88791
Location Email rohnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. H8ZRTR1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0082625 installed as Office Pro Plus 2007, Adobe Photoshop Lightroom v3 WIN/MAC from P0083671

Wired NIC 18:03:73:BA:00:D6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jan 19, 2012 03:57 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 19, 2012 03:57 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jan 19, 2012 03:57 PM 
Installed.
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Andrew Gandara Jan 19, 2012 03:14 PM 
****This is an outgoing email****
Hi Carli,
I need some additional information regarding
service request #46008

Description: INSTALL Adobe Photoshop Lightroom 3
for Carli Rohner in SHC office   (order#5928)

I was just wondering when you would be available
to have someone come out and install Photoshop?

I am here till 5 pm so if you have time today I
can come out. You can email me back here or call
our help desk at extension 88925 and they can
transfer you back to me.


Thanks,

- Andrew
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Public
Andrew Gandara Jan 19, 2012 03:14 PM 
Left VM
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Tricia Flaherty Jan 19, 2012 10:58 AM 
She has a project she would like to work on this
Friday that involves the use of Photoshop
lightroom software and would like to get it
installed ASAP.
Install can be found at-
T:\Adobe Photoshop\PS_Lightroom3WIN-MAC
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