Service Request Ticket - # 46009

Service Request Information

CONTACT Name Kuletz, Elayne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2012 11:19 AM
Department College of Education Phone 88471
Location Email kuletze@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070162[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 87GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, FileMaker Pro 11 from P0082550, Adobe Design Prem CS5.5 WIN from P0083671

Wired NIC 00:1A:A0:53:02:4E


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public

Entered by Date Memo
Andrew Gandara Feb 01, 2012 04:59 PM
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Feb 01, 2012 04:59 PM
Installed
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Teresa Hutchinson Feb 01, 2012 02:01 PM
****This is an email****

Hi Teresa!

I would love to schedule a time that works for you
guys. I frequently work out of my office with no
particularly regular pattern, so I am happy to
meet someone there whenever they can stop by. Any
time today or tomorrow is great for me with about
fifteen minutes notice, just let me know when to
be there.

Thanks,

Elayne
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Teresa Hutchinson Feb 01, 2012 01:48 PM
****This is an outgoing email****
Hi Elayne,

We were just emailing you regarding a service
request that we have for you. (#46009)

Install Adobe CS5.5 Design Premium WIN on your
Office Desktop PC. (order#5935)

We were just wondering if you had office hours
that might work best for us to come by during that
time.  If so, if you could just let us know when
and we'll be happy to stop by.

Thanks,
Teresa 
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Public
Joshua Johnson Jan 30, 2012 01:08 PM
She would like to have someone give her a call
before they come over
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Andrew Gandara Jan 30, 2012 11:17 AM
Left VM
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Andrew Gandara Jan 26, 2012 08:29 AM
She called and said she's in another office and to
call before coming down. Will try and get to this
Friday
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Andrew Gandara Jan 23, 2012 03:15 PM
Left VM
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Teresa Hutchinson Jan 23, 2012 11:27 AM
Task reassigned to Andrew Gandara.
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Tricia Flaherty Jan 19, 2012 11:19 AM
The media for this install will be on the shelf
between my desk and restroom with invoice
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