Service Request Ticket - # 46043

Service Request Information

CONTACT Name Lucas, Gale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2012 12:05 PM
Department Behavioral Sciences Division Phone 88504
Location Email lucasg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101239[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 4VK72Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080585 installed as Office Pro Plus 2007,

Wired NIC 5C:26:0A:5A:DF:81


Wireless NIC A0:88:B4:31:D1:14


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Jan 26, 2012 07:09 PM 
Task reassigned to Self Resolved.
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Brian Berkley Jan 26, 2012 07:09 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jan 24, 2012 07:52 AM 
****This is an email****
Gale Lucas lucasg@mail.wou.edu
	
7:47 AM (4 minutes ago)
		
to UCS
its fixed

On Mon, Jan 23, 2012 at 12:10 PM, UCS
ServiceRequest  wrote:
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Joshua Johnson Jan 23, 2012 12:16 PM 
****This is an email****
Great! My laptop is in my office right now (Todd
322), but I will be in a meeting for a couple of
hours. If someone wants to come by they can try to
give it a whirl. Otherwise, I have class and then
have to be off campus. I will be on campus again
tomorrow, and would be available if someone needs
to come by to look at it between 8am and 9:30.

Thanks
Gale
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Megan Thibeault Jan 23, 2012 12:05 PM 
The printer in her department is working fine. She
goes to print off of her computer and it gives her: 
Printer is offline.

88504
TODD 322
petersog@wou.edu
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