Service Request Ticket - # 46097

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2012 04:25 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090116[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFL2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software Upgraded Microsoft Office Windows 8 Pro installed as Win 7 Pro from P0087874 DEC 2012, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6A:A3

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 27, 2012 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 27, 2012 02:35 PM 
Plugged into CORRECT network jack, unbound,
renamed and bound again to MASH.
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Brian Berkley Jan 27, 2012 01:22 PM 
Task reassigned to Dale Goodell.
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Brian Berkley Jan 26, 2012 07:09 PM 
Task reassigned to Brian Berkley.
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Nicole Crane Jan 25, 2012 04:25 PM 
Students are unable to log into the computer in
the library. Study room 226.
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