Service Request Ticket - # 46113

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2012 04:30 PM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060763[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac 20in #Z0DH
Serial No. QP7220H8VUW Location PDR

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Unknown Software MS Office Pro 2004 from P0061466, upgrade to Office for MAC 2008 from P0072655, upgrade to Snow Leopard 10.6 from P0073054, Parallel Desktop v4 for MAC from VISA2009000542, and Windows7(installed as XP Pro) from P0072941, Filemaker Pro 11 from P0077644

Wired NIC 00:17:F2:DF:F3:BB


Wireless NIC 00:1B:63:15:17:FF


Bluetooth NIC 00:19:E3:F7:66:E5

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 06, 2012 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 06, 2012 02:41 PM 
Updated inventory (moved equipment to ITC 007).
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Teresa Hutchinson Jan 27, 2012 03:59 PM 
Task reassigned to Dale Goodell.
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Nicole Crane Jan 26, 2012 04:30 PM 
20060763[Edit Inv]
Return to WOU, decommission. disk going bad

Laura Beck will deliver on 1/27
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