Service Request Ticket - # 46114

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2012 04:31 PM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080841[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag 99VDGJ1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 99VDGJ1 Location Dianne Ferguson

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069589

Wired NIC 00:21:70:58:D5:91

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 08, 2012 03:49 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jan 27, 2012 03:35 PM 
Task reassigned to Dale Goodell.
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Nicole Crane Jan 26, 2012 04:31 PM 
****This is an email****
0080841
Erase, FORMAT, re-image with OS, Office

Note: I do not want ANYTHING left on the drive.
Completely reformat, please.

Laura Beck will deliver on 1/27
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