Service Request Ticket - # 46120

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2012 04:45 PM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090660[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag 1YB75L1 Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 1YB75L1 Location Pat Sublette

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:24:E8:DC:43:9C


Wireless NIC 00:24:D6:38:09:2E


Bluetooth NIC 70:1A:04:1E:58:86

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 08, 2012 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jan 27, 2012 03:36 PM 
Task reassigned to Dale Goodell.
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Nicole Crane Jan 26, 2012 04:45 PM 
****This is an email****
20090660[Edit Inv]
Erase, FORMAT, re-image with OS, Office

Note: I do not want ANYTHING left on the drive.
Completely reformat, please.

Laura Beck will deliver on 1/27
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