Service Request Ticket - # 46172

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2012 10:26 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110151[Edit Inv] (opens in a new window) Bldg/Room ITC 306
Service Tag 34XGZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34XGZQ1 Location Portia Perkins

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:97:8E

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 02, 2012 12:46 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jan 31, 2012 04:24 PM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Jan 31, 2012 04:24 PM 
She is having lots of problems with her old one.
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Teresa Hutchinson Jan 31, 2012 10:26 AM 
This will be located on the middle shelf of one 
of the racks in the hallway of ITC.
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