Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Feb 01, 2012 07:49 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20110215 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL024568	Location	PDR
	Model	8870/DNM	Hostname	itc311.wou.edu
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.114.45 Metered Code: 3887	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	00:00:AA:F5:06:B8

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	computerlabsrequest@wou.edu	88646

Entered by	Date	Memo
Lab Attendant			Email Public
Entered by	Date	Memo
Jessica George	Feb 01, 2012 08:32 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Jessica George	Feb 01, 2012 08:10 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Teresa Hutchinson	Feb 01, 2012 07:49 AM	I will have the ink on my desk if you can stop by.	Add Attachment
Teresa Hutchinson	Feb 01, 2012 07:49 AM	A student called in to say that the printer in ITC 311 needs a new toner cartridge. W#20110215	Add Attachment