Service Request Ticket - # 46187

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2012 08:21 AM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGZS0DHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1C:F4:A0


Wireless NIC 10:9A:DD:A2:9D:D2


Bluetooth NIC 44:2A:60:D6:31:46

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 03, 2012 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 01, 2012 03:21 PM 
Shelby,

From a Mac computer, use the Go menu, select
connect to server, and type:

smb://share.wou.edu/share/clubs/student_media

Thanks,
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Brian Berkley Feb 01, 2012 12:14 PM 
Task reassigned to Brian Berkley.
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Joshua Johnson Feb 01, 2012 08:21 AM 
Good evening UCS help desk staff:
 
Michael Nguyen, who is one of the "Journal" page
designers, cannot access the shared Student Media
folder. I am asking for a service request on this
matter please. His WOU number for his iMac is the
following: 20101081[Edit Inv].
 
As always, thanks for your time and efforts.
 
Have a good week.
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