Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Feb 02, 2012 10:48 AM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090955 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	D60LFQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074772,OLD Darla software: FileMaker Pro 11 from P0082690, Windows CenoPDF(office Plug-in) from P0065181 transferred from W#20060245 for Darla MARCH2011. VSI_RecTrac client
	Wired NIC	00:26:B9:8E:69:EE

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	mpakalapati11@wou.edu	88925

Entered by	Date	Memo
Maylimi Pakalapati			Email Public
Entered by	Date	Memo
Maylimi Pakalapati	Feb 03, 2012 10:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Maylimi Pakalapati	Feb 03, 2012 06:08 AM	**This is an email** Ref: SRT#46212- Only printing one page from Microsoft Access Hi Darla, I am working on your Access printing issue ticket. Could you please let me know the following information? When was your report/form last created? Did it print all pages before? Were there any modifications done to the report/form in the last few days? I am asking these above questions because there is a feature in ms access to print only the first page of the report and the report/form developer might have used it. I will see you at 10:15 AM. Thank you, Maylimi	Add Attachment
Maylimi Pakalapati	Feb 02, 2012 04:23 PM	Task reassigned to Maylimi Pakalapati.	Add Attachment
Megan Thibeault	Feb 02, 2012 10:48 AM	When she is using Microsoft Access she tries to print something but it will only print the first page. She looked at her print range and it said it was selected for all. She is printing to personal printer WOU#980407 She would like help with this she will be in her office today till noon and be back at 12:30 for the rest of the day.	Add Attachment