Service Request Ticket - # 46273

Service Request Information

CONTACT Name Carey, Winnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2012 11:20 AM
Department Deaf Studies and Professional Studies Phone 88463
Location Email careyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091330[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53LZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:D3

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Feb 14, 2012 11:37 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Feb 14, 2012 11:37 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Feb 14, 2012 11:37 AM 
****This is an email****

Hi Teresa,

The technician stopped by this morning and, at the
present time, everything appears to be normal.  I
will let you know if further issues develop. 

Thanks for the help.
Winnie
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Teresa Hutchinson Feb 14, 2012 11:26 AM 
****This is an outgoing email****
Hi Winnie,

We were just following up with you regarding a
service request that we have for you.  (#46273)

Description: Troubles with printing from Adobe.

I believe our technician was by this morning and
we wanted to just follow up to see if this has
been taken care of for you?  If not, just let us
know, we'll be happy to help.

Thanks!
Teresa
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Laven Voth Feb 10, 2012 10:34 AM 
Left VM
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Teresa Hutchinson Feb 08, 2012 09:54 AM 
****This is an outgoing email****
Hi Winnie,

We were just emailing you regarding a service
request that we have for you. (#46273)

Troubles with printing from Adobe.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Teresa
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Megan Thibeault Feb 07, 2012 11:20 AM 
Not able to print Adobe has tried to right click
and go to print and still isn't working. She also
tried to save it and print it and nothing happens. 
Adobe was just updated as well.
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