Service Request Ticket - # 46292

Service Request Information

CONTACT Name Whitley, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2012 08:39 AM
Department Creative Arts/Music Phone 88275
Location Email whitleyb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091464[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BL5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 34:15:9E:1E:D3:F0


Wireless NIC D8:30:62:58:6F:D0


Bluetooth NIC 7C:6D:62:A1:AA:6C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Feb 13, 2012 11:16 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Feb 10, 2012 10:37 AM 
Task reassigned to Maylimi Pakalapati.
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Joshua Johnson Feb 09, 2012 08:39 AM 
****This is an email****
Hi Joshua,

20091464[Edit Inv]

Thanks,

Bill

On 2/9/12, UCS ServiceRequest
 wrote:
> Bill
> Could you get the computer Number off of the wou
bar-code on the computer?
>
> Joshua Johnson
>
> On Thu, Feb 9, 2012 at 8:08 AM, Bill Whitley
 wrote:
>
>> Hello ICS,
>>
>> I'm hoping that it will be possible for me to
gain administrator
>> access in order to allow automatic software
updates for the computer
>> in my office.  Is that possible.  Several
applications are wanting to
>> install updates...
>>
>> Thanks,
>>
>> Bill Whitley
>> Music Dept., SH 104
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