Service Request Ticket - # 46298

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2012 04:39 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101079[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGL5SDHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1D:07:59


Wireless NIC 10:9A:DD:A2:B0:13


Bluetooth NIC 44:2A:60:D2:9A:CC

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Feb 15, 2012 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Feb 15, 2012 11:24 AM 
"Northwestpassage" cannot be set as an
administrator as it is a group ID.I have let them
know that and will be meeting them at 2 PM today
again to set any single person they want as
administrator.
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Public
Teresa Hutchinson Feb 15, 2012 08:22 AM 
****This is an outgoing email****
Hi Shelby,

We were just emailing you regarding a service
request that we have for you. (#46298)

Would like admin on computer changed for the
newspaper.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Teresa
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Maylimi Pakalapati Feb 10, 2012 10:36 AM 
Task reassigned to Maylimi Pakalapati.
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Nicole Crane Feb 09, 2012 04:39 PM 
The computer is WUC 106C. It is set to have one
person as the admin and they would like it changed
to have the login for the northwest passages email
to also be the log in for the computer so that
other people can use it.
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