Service Request Ticket - # 46319

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2012 11:09 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091453[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. SMHB871676 Location PDR

Model P3600/N Hostname poncho.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, IP:140.211.117.41 Ink/Toner Refill

Wired NIC 00:00:AA:BD:C7:40

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 14, 2012 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 14, 2012 10:15 AM 
The problem was that the toner cartridge was low.
 Put a new one in and it is up and running.
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Megan Thibeault Feb 13, 2012 11:09 AM 

Isn't able to print due to invalid toner.
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