Service Request Ticket - # 46330

Service Request Information

CONTACT Name Higginbotham, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2012 09:59 AM
Department Graduate Studies Phone 88492
Location Email higginn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070846[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. HPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003

Wired NIC 00:1E:C9:7A:85:C8

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 21, 2012 02:40 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Feb 21, 2012 02:40 PM 
Reimaged computer last week and dropped it off.
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Teresa Hutchinson Feb 20, 2012 08:32 AM 
****This is an outgoing email****
Hi Nathan,

We were just emailing you regarding a service
request that we have for you. (#46330)

Computer needs re-imaged.

Thanks for your patience and we will help with
this as soon as possible.

Thanks!
Teresa
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Public
Teresa Hutchinson Feb 14, 2012 03:24 PM 
Task reassigned to Gabriel Thrash.
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Joshua Johnson Feb 14, 2012 09:59 AM 
Nathan has a computer that needs to be re-imaged
and updated. Computer 20070846[Edit Inv]

88492
AD 202
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