Service Request Ticket - # 46331

Service Request Information

CONTACT Name Martella, Gianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2012 10:32 AM
Department Humanities Division Phone 88430
Location Email martelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53Q0KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:FA:13

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Feb 14, 2012 03:30 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Feb 14, 2012 03:30 PM 
uninstalled Mcaffe anti virus and installed
updates. ran some scans, everything else seems to
be running fine.
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Teresa Hutchinson Feb 14, 2012 01:41 PM 
Task reassigned to Gabriel Thrash.
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Joshua Johnson Feb 14, 2012 11:24 AM 
contact Kathy Hill so that she can open Ginna's
office for them.
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Teresa Hutchinson Feb 14, 2012 10:32 AM 
W#20091305[Edit Inv] is having problems with her computer. 
It keeps freezing and running very slow.  She
would like help ASAP.
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