Added wireless exception (well, Richard did) good
to go now. 

Will take care of first thing tomorrow

Priority changed from (3) Priority to (1) Highest Priority.

Task reassigned to UCS Tech.

****This is an email****
Hi Andrew,

Well, the Cisco Nac agent login window is still
coming up every time I open my computer (4-5 times
today already).  Is there anything left to do to
try to stop this?

All the best,

Reinstalled the NAC agent. Told him to call back
if it is still popping up every hour or so

****This is an outgoing email****
Hi David,

We were just emailing you regarding a service
request that we have for you. (#46338)

Cisco/NAC issues with his laptop.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Teresa 

****This is an email****

Dear Michael,

I just wanted to write and let you know that the
Cisco/Nac login is still appearing almost every
time I open my laptop while on campus.  It has
been this way since I got wireless earlier this
term, but today there was a new development.  The
following screen came up emphasizing that I had
been granted temporary/restricted access after I
did the Cisco/Nac login.  I copied the text of the
top half of the screen which reads:

"You have been granted temporary (and restricted)
internet access.

You can:
1. Browse to the WOU Homepage
2. Perform Windows/Apple Operating System updates
3. Install antivirus programs and update virus
definitions "

I am cc'ing this to Teresa as she has been aware
of this problem.

All the best,
David