Service Request Ticket - # 46366

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2012 10:16 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20060328[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in LCD Monitor #1907FP
Serial No. CN0DC32371618688ACZA Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Feb 20, 2012 09:20 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Feb 20, 2012 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Feb 20, 2012 09:20 AM 
****This is an email****

Good news!  Thank you for letting me know.  If
anything changes, just let us know, we'll be glad
to help.

Thanks!
Teresa
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Teresa Hutchinson Feb 20, 2012 09:20 AM 
****This is an email****

On Mon, Feb 20, 2012 at 9:03 AM, Kimberly Poage
 wrote:

    Looks like it is working now Teresa so the
request can be canceled.  Thanks!

    Kim
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Teresa Hutchinson Feb 20, 2012 08:31 AM 
****This is an outgoing email****
Hi Kim,

We were just emailing you regarding a service
request that we have for you. (#46366)

Receiving emails that students sent yesterday
afternoon this morning.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Teresa
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Public
Brian Berkley Feb 16, 2012 02:23 PM 
Task reassigned to Network Support.
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Megan Thibeault Feb 16, 2012 10:16 AM 
Receiving emails that students sent yesterday
afternoon this morning. She is accessing her email
through portal and isn't sure why this is
happening. She is receiving emails from other
sources but not from her students using @wou.edu

She will be around today from now till 3:30pm

88758
poagek@wou.edu
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