Service Request Ticket - # 46377

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2012 02:10 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH8585Z06T Location PDR

Model C8164A#A2L Hostname lab-mnb110color.wou.edu
Notes duplexing, 2nd 250 sheet tray IP: 140.211.78.37 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:1B:78:E7:0C:B5

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact computerlabsrequest@wou.edu 88646

Tracking

Entered by Date Memo
Lab Attendant
Email

Public
Entered by Date Memo
Jessica George Feb 16, 2012 03:50 PM 
Status changed from (3) Order in Process to (5) Completed
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Jessica George Feb 16, 2012 03:27 PM 
Status changed from (1) Pending to (3) Order in Process
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Teresa Hutchinson Feb 16, 2012 02:47 PM 
These are the small HP print cartridges from the
far wall.  The ones in the small blue and white
boxes.  I would take all colors, black, yellow,
magenta and cyan just in case all of them are low.
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Nicole Crane Feb 16, 2012 02:10 PM 
Replace ink catridge for MNB lab 110(i think)
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