Service Request Ticket - # 46383

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2012 08:29 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010882[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SJPLGC04347 Location PDR

Model C8052A Hostname
Notes 25ppm, 150,000 duty cycle, 3 trays, duplexing NIC: 00-01-E6-5C-28-C1 Maint repair: fuser replacement from P0081919 Sept 2011 SR#43714 Ink/Toner Refill

Wired NIC 00:01:E6:5C:28:C1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 01, 2012 10:23 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 01, 2012 10:23 AM 
This printer got replaced with a new one.
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Teresa Hutchinson Feb 20, 2012 09:40 AM 
****This is an outgoing email****
Hi Leonard,

We were just emailing you regarding a service
request that we have for you. (#46383)

Printer jamming.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Teresa
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Public
Joshua Johnson Feb 17, 2012 08:29 AM 
Printer says that there is a paper jam. When the
paper came out of the printer it had a silver
piece if material that came out with it. Since
then the printer has been jamming and is smudging
the toner.

AD 107A

88186
AD 106
crawfordl@wou.edu
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