Service Request Ticket - # 46432

Service Request Information

CONTACT Name Marvin, Roxanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2012 12:47 PM
Department The Research Institute Phone 88838
Location Email marvinr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070501[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SW87451ZEX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software iLife08(iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand,Front Row, Photo Booth), Windows XP PRO license from P0069092, Corel Draw Graphics Suite X4 from P0072227, Adobe eLearning Suite2 WIN license from P0079318(80/20 share with laptop W#?), MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007, MS Office 2011 MAC std from P0084052

Wired NIC 00:1B:63:B5:5E:67


Wireless NIC 00:1D:4F:FA:3E:A2


Bluetooth NIC 00:1D:4F:A4:8C:47

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Feb 23, 2012 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Feb 23, 2012 03:29 PM 
So, weird problem where going into bootcamp makes
her clock set back and unable to login to mash. 
But she wants bootcamp gone anyway, and said she
will call back when she is finished putting her
win stuff on her dell machine.  you can reopen
this when that happens.


also, installed Office 2011 no problems.
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Laven Voth Feb 23, 2012 02:21 PM 
left VM
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Teresa Hutchinson Feb 23, 2012 10:43 AM 
Task reassigned to Laven Voth.
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Teresa Hutchinson Feb 23, 2012 10:43 AM 
Priority changed from (3) Priority to (2) High Priority.
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Maylimi Pakalapati Feb 21, 2012 04:36 PM 
Task reassigned to Maylimi Pakalapati.
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Gabriel Thrash Feb 21, 2012 02:35 PM 
called and left vmail.
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Tricia Flaherty Feb 21, 2012 12:47 PM 
installer can be found at T:\5. Mac 
Software\Microsoft\Office\Office2011forMAC
no serial key required
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