Service Request Ticket - # 46434

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2012 01:17 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110103[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34GJZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747

Wired NIC 78:2B:CB:B3:9C:60

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Feb 22, 2012 09:19 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Feb 22, 2012 09:19 AM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Feb 21, 2012 01:17 PM 
A computer in the library is not printing. No
printers are showing. When they try to map a
printer it says "no printer spooler".
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