Service Request Ticket - # 46438

Service Request Information

CONTACT Name Zobel, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 21, 2012 03:42 PM
Department Education & Leadership Phone 88728
Location Email zobelg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110578[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core
Serial No. C1MH605EDV13 Location PDR

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MSOffice2011std MAC P0084052, AdobeMasterCS5.5MAC P0084052, VMWareFusionv4P0084052 upgdv.6 P0094858 JULY2014 Bootcamp WIN7Pro P0084058, Keynote'09 P0086780 redemptioncode his AppleID, AdobeCaptivate6MAC P0087260, Screenflow 4upg VISA2012003228, Pixelmatorv2.1 VISA2012003278, ComicLife2 VISA2012003277, CamtasiaMAC v2.4 VISA2013003651 ADDTL SOFTWARE FROM ITC001LAB:FinalCutExp4 Labstation bundle, Renamerv4.3.2 VISA2014004170, EndNoteX7Hybrid(WIN/MAC)Upg P0095604, Bartenderv1.2.21 VISA2014004171, AlFredPowerPackv2.5 VISA2014004172, DaisyDiskv3.0.3.1 VISA2014004191, DevonTech InfoWorkersProbundle(DevonagentProv3.8.1 and DevonthinkProOfficev2.7.7)&DevonTech MyThoughtsv1.4 VISA2014004192, DragonDictate MAC4 VISA2014004594,

Wired NIC 3C:07:54:79:B9:5C


Wireless NIC 68:A8:6D:4B:F7:60


Bluetooth NIC 68:A8:6D:4B:F7:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Mar 08, 2012 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Mar 08, 2012 10:35 AM 
Delivered.
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Tricia Flaherty Mar 08, 2012 09:55 AM 
Task reassigned to Laven Voth.
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Tricia Flaherty Feb 29, 2012 05:15 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Tricia Flaherty Feb 21, 2012 03:54 PM 
okay 27 inch iMac screens don't fit on rack so all
equipment is in my back office area
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Tricia Flaherty Feb 21, 2012 03:42 PM 
This laptop is for new Education faculty and has
had a 8 GB RAM kit and 256GB Solid State Drive
installed.  It is all ready loaded with the
following software:
MS Office 2011 for Mac std, 
Adobe Master Coll CS5.5 MAC,
VMWare Fusion v4 from with Bootcamp partition of
WIN 7 Pro, 
Camtasia Studio v7.1 WIN/Snagit v10 bundle for WIN,
and Sophos on WIN 7
IT will still need Sophos on the MAC side, and
image to be made
STILL needs WIN and MAC OS setup for campus, to be
named and bond and give ADMIN access to both to
Greg Zobel.  
current admin accts are as follows:
MAC OS: username - ucs with no password
WIN OS: username- ucs password- ucs
This equipment will be out on the SETUP RACK in
the fee payment hallway with Invoices in laptop
box and an NEW equip Setup form
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