Service Request Ticket - # 46459

Service Request Information

CONTACT Name Zampich-Gibbs, Adria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2012 09:43 AM
Department International Education & Development Phone 88161
Location Email zampicha@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091345[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53C1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010; Adobe CS6 Design Standard license from P0090519

Wired NIC B8:AC:6F:83:F9:00

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 09, 2012 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Mar 02, 2012 10:56 AM 
Priority changed from (3) Priority to (2) High Priority.
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Teresa Hutchinson Mar 02, 2012 10:56 AM 
****This is an email****

Theresa,
I received an email that the request sent to USCIS
(I think from you) was sent, and a second email
saying it was completed, but no one has stopped by
to update my computer. I'm not sure what the
response time is so sorry if I seem impatient. I
will also need Data Warehouse installed.

Thank you and have a good evening,

Adria
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Teresa Hutchinson Feb 22, 2012 09:43 AM 
****This is an email****

Hi Teresa,

Sure, I would like the updated system. I will be
out of the office Thursday afternoon so it may be
best for you to update my computer then. I will be
leaving at 12pm.

Thank you and please let me know if this works,

Adria
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Teresa Hutchinson Feb 22, 2012 09:43 AM 
****This is an email****

On Tue, Feb 21, 2012 at 3:38 PM, Teresa Hutchinson
 wrote:

    Hi Adria,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091345) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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