Service Request Ticket - # 46467

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2012 12:28 PM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091635[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CL88KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. CL88KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819, Office Pro Plus 2013 from P0088059 installed as Office Pro Plus 2010 DEC2012 SR#

Wired NIC B8:AC:6F:83:64:4F

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 19, 2012 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 14, 2012 11:29 AM 
She will be in her office today 3/14 till about
5:30 and will be out of the office for the rest of
the week. 
Monday she will be in by 9am.
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Joshua Johnson Mar 12, 2012 12:33 PM 
Any time after 10 on wednesday. Will be off campus
tuesday. and has a meeting at 2 pm today (Monday)
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Joshua Johnson Mar 06, 2012 02:52 PM 
Monday Tuesday or Wednesday, and earlier in the
morning is better.  

She is also stating that she is getting a message
about her not having enough memory.
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Teresa Hutchinson Feb 22, 2012 12:28 PM 
****This is an email****

On Wed, Feb 22, 2012 at 9:24 AM, Patricia Blasco
 wrote:

    Hi Teresa,

    I will be out of town for a conference. Could
we wait until next week?  How long does the update
take?

    Thanks,

    Patti
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Teresa Hutchinson Feb 22, 2012 12:28 PM 
****This is an email****

On Tue, Feb 21, 2012 at 3:40 PM, Teresa Hutchinson
 wrote:

    Hi Patti,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091635) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.  :)

    Thanks,
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